Immediate support
Start remote support with a Bitmax technician.
Use this option only when a Bitmax technician asks you to start a remote-support session. You will need the one-time support code provided by the technician.
Before you continue
Confirm the request, then use your one-time code.
- Confirm the technician through your usual Bitmax contact channel.
- Have the one-time support code provided by the technician ready.
- Open the ScreenConnect page and review its notice before launching or downloading the support app.
- Complete the connection steps only when you are ready to begin remote access.
Need another support path?
Return to Client Support.
If you do not have a one-time code or the remote-support page is unavailable, use Client Support to reach the established support process.